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For those old enough to remember, there was a time when you could pick up a dial-tone telephone and press “0” to reach the operator. A live person would then come on the phone line to connect your call to your desired number. At one time, there were also “lift operators” who...

The following article by Julie Labrie, president of BlueSky Personnel Solutions, was originally published on The Globe and Mail ASK A RECRUITER – Special to the Globe and Mail THE QUESTION Is this normal nowadays? A headhunter gave me a letter of offer from a company along...